Doubletree Hotel San Jose

The hotel and even the most basic rooms were beautiful. The price I found them for on Booked.net allowed even someone of my budget to afford a room. Plus, all of the rooms offered attached balconies, which is so appreciated for a smoker, like me .

I found it rather unfair that hotel parking wasn't validated for its guests.

fair price for stay. food at restaurant was bit expensive for quality.

Great location. Next to the Freeway and a short walk to the local trolley stop - only ten minutes to downtown. Massive, well- equipped room.

$18 per day charge for car parking - which I was not told about until check-out. $12.95 per day for wi-fi as well. This is meant to be an upscale hotel and 'hidden' charges like this are really not on. Need to review why these services are free at less prestigious venues.

I liked the assistance and help which I received from the staff, the quiet of the venue, and my room selection.

...parking fee of $18.00 per night although I've paid much more elsewhere. Hotels should provide complimentary parking to all of its guests.

I appreciated the staff and comfortable beds.

breakfast

worst service ever, arrogant and incompetent staff, poor communication, outdated building, loud music deep into the night. overall bad experience...

Nice pool & bar area

$19 to park & soap left in the shower with hair on it! Also no free wifi for hotel guests, that should be standard,

The room was great and affordable. And it was right next to the airport which was the main reason for my trip

I did NOT like having to pay for parking. I believe that should be free for staying at this hotel.

i like everting in double tree by hilton san jose. it so good.

The location

I found a Cockroach on the room and i ask thereception to clean the room and to change all sheets, but when i came at the evevnig i found that they did not change the bed sheet and they did not clean the room as i was expecting.

Comfy bed

Besides shampoo, conditioner, lotion, and soap, no other complimentary items were in the bathroom as posted sign, why bother putting up the sign??

It was quite and clean and good customer service too.

The room cleaner open our door without knocking and i think that is jot right and it was a little pricey too but other than that everything was good .

Staff service was more than excellent that made my stay much better!

Its closeness to the airport.

The bathroom floor was not all that clean. On another note, the hotel failed to give me a folio when I checked out. They claimed that Booked.net would send it to me. What Booked.net provided when I made my reservation is the room rate, the federal tax and an unspecified city tax. I don't see any reason why I cannot have the folio that is typically issued once a hotel guest checks out.

it is good location for business travel in San Jose city, and pretty good rest restaurant, so I can have meeting business associates at hotel.

nothing really special about hotel